What causes a cracked or broken hinge?
The most common problem that we see is wear and tear. The repeated opening and closing of the case can cause the hinge to weaken. Also an impact can cause the hinge to break away.
Sometimes the whole top half breaks away from the bottom.
How do we repair a laptop hinge?
The first thing we do before any repair is test the laptop to confirm the fault. In this case, a visual inspection is probably all that is needed but we will also check other functions before proceeding with the repair.
The laptop may have to be stripped down and a new hinge applied to the device.
On completion, we will test the laptop to make sure all functions are working. The laptop then goes to our testing bench where we test all repairs prior to dispatch
Laptop Repair Turnaround Times
Laptop turnaround times can vary widely due to the complexities of the repairs. Unlike consoles or phones where there are a small amount of parts that we can keep on stock and therefore offer quick turnaround times, there are thousands of different models of laptops so it is impossible to keep all parts in stock.
Another issue is part supply. Most manufacturers do not sell parts, so we have to source them through 3rd parties. Unfortunately there isn't a one stop shop for all parts so sometimes we have to spend time sourcing them. There are also times when a part is only available from overseas - China and the US being the main options. Shipping from these countries can take a month, sometimes more so would lead to a long turnaround time.
Please be assured that we will keep you up to date on part orders for your laptop, and will let you know if we have to order from abroad. You will always have the option to decline a repair if the wait time is too long for you.
More straight forward repairs will be completed quickly.
If you have a particular concern about the turnaround time, please reach out to us and we will give you a more accurate ETA before you place an order with us. Please have the make and model number of your laptop to hand.
