>USB port looks physically damaged
>Pins bent inside
>USB port is loose
>Console still powers up and the light turns from blue to white
>Courier Collection available
>3 - 5 working day standard tunraround
>Express Service option for same day repair
>Online tracking to keep you up to date
>High quality parts
Warning: Last items in stock!
The most common reason we hear is that the PS4 has been dropped or knocked while plugged in. This causes the USB cable to yank out and physically damage the port. It can also happen while plugging in the cable. The ports are quite delicate so if the USB cable isn't plugged in carefully to the PS4 it can cause damage.
To repair this fault we need to carefully strip the console down to the motherboard. From there we desolder the old USB port. If the original port is really badly yanked this can cause damage to the motherboard and in some circumstances could be beyond repair (although that is very rarely the case).
Once we have cleaned up the board and prepped the solder pads for the new port we solder the new USB port to the PS4. We reassameble the console and it goes down to our testing bench where all consoles are tested for at least 4 hours.