Xbox One S Drive Mechanism Repair

What causes the Xbox One S drive mechanism fault?

The main reason we see Xbox One S consoles with drive faults coming in are caused by accidental damage. We have found foreign objects inside the console and too many discs being inserted are the main causes of drive mechanism faults. 

Dust can also cause problems with the Xbox drive sticking, which stops it from operating normally. The internal mechanics can often get clogged up with dust and hair (particularly from pets) and a full service is needed. Any parts that have worn, like the motor belt or worm gear, may also become stiff causing problems with the laser movement and drive tray sticking. 

One last reason is general wear and tear. Many of the Xbox One S Blu-ray drive's internal components are made of plastic so can become worn. Motors that move the disc can wear out too and the bearings can cause the motors to become stiff.

How do we repair the Xbox One S?

The first thing we do before any repair is test the console to confirm the fault. We clean out any dust as we go. We then proceed to open the Xbox One S and gain access to the disc drive. 

We inspect the internal parts, gears and motors to see where the fault lies. Any faulty parts are replaced, the Xbox One S drive mechanism is realigned, fully serviced and tested out. We will test our repair a number of times on our testing bench prior to releasing it for dispatch.