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>Xbox shows 1/2 or 3 red lights on the power button
>Error message (E74 is most common)
>Xbox freezes
>Xbox shows distored image
>Courier collection available
>3 - 5 working day standard tunraround
>Online tracking to keep you up to date
There are many contributing factors to this fault. The first is the use of lead-free solder. Much has been documented online about how lead-free alloys are not as durable as leaded solder. The GPU is bonded to the motherboard by a BGA (Ball Grid Array) method which is a grid of tiny solder connections. Over time the solder deteriorates through heat stress. Also, the motherboard itself slightly warps over time through the heating up and cooling down process and this can cause the solder connections to break. When the connections break the Xbox will show a red light.
You may also experience an overheating message or the Xbox may turn on and operate normally for a short period of time before it fails. This can be due to the fact that as the Xbox heats up the motherboard expands with the heat and then pulls the connections apart. The Xbox may also freeze when this happens.
Poor ventilation can be another cause. Keeping the Xbox in a TV cabinet can restrict the airflow and cause it to overheat. We have seen before that just moving the console out of a TV cabinet or away from a radiator can allow the console to run like normal.
The first thing we do before any repair is test the console to confirm the fault. We then strip the Xbox down, cleaning the dust out as we go. We then clean up the motherboard and remove all of the old thermal paste. We use a controlled machine that remelts the solder and straightens the motherboard so the connections are reformed.
We rebuild the console and the repair person carries out an initial test before the console is passed over to our saturation test bench. We test all functions and run the console through a number of heat cycles to ensure the problem doesn't return. All GPU repairs are tested for a minimum of 8 hours.
Great customer service
Courier picked it up, Xbox got fixed and was delivered back very quickly. No problems at all so I'm very happy.
Excellent company
Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 4
Likely to Recommend : 5
Ahad Miah's enquiry was :
red rings about 2
Ahad Miah's comments about your service are :
Excellent company
Don't break your Xbox for the sake of £40
I've delayed writing this review to ensure the fix wasn't just temporary.
Having got the red ring of death on my Xbox 360 a few months ago, I followed the advice on YouTube to block the fans and overheat the unit. This worked for less than a few days and can't possibly be good for the internal motherboard. Rather than do this continually and probably wreck it I emailed Gamer Tech.
They rang me back and despite being a little reluctant to provide my payment information over the phone I paid my money. The courier arrived as agreed, they called me to say it was fixed, and it was couriered back.
The whole process was brilliant, completed in 5 days, and I've had no problems since. For the sake of £40 use Gamer Tech rather than breaking your Xbox!
Xbox 360 Original Power Fault Repair. Is this the right repair for you? >Xbox 360 doesn't power on at all - no lights>Check the power lead - if the light is red on the power brick you may just need to buy a new power supply The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for...
Xbox 360 inspection. Is this the right repair for you? >You're unsure which repair option to choose (you can always email us a description of the fault and we can advise)>You would like a diagnosis before committing to a repair If your unit has liquid/water damage, the inspection fee will instead be replaced by the liquid/motherboard damage...
Xbox 360 mechanism repair. Is this the right repair for you? >Xbox drive won't open>Xbox drive makes a grinding noise>Disc track disloged or phsically damaged The Gamer-Tech Service >Courier collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >Quality parts
Xbox 360 laser replacement. Is this the right repair for you? >Xbox accepts discs but doesn't load them>Xbox displays "open tray" even though there is a disc inside The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >High quality parts
Xbox 360 Port repair. Is this the right repair for you? >HDMI/USV/AV port looks physically damaged>Pins bent inside>Ports are loose The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard turnaround>Express Service option for same day repair>Online tracking to keep you up to date >High quality parts
Liquid/Motherboard damage assessment. Is this the right option for you? >Liquid has been spilt on device>Logic board may have sustained main motherboard damage.>Please read full details below. The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard turnaround>Online tracking to keep you up to date >High quality parts
Console Motherboard Repair. Is this the right repair for you? > Logic board needs component level repair> Cable connector replacement> IC replacements> Logic board track repairs. If your unit has liquid/water damage, the inspection fee will instead be replaced by the liquid/motherboard damage assessment (£29.99). This acts as a non-refundable...
Extend the warranty on your repair* for up to 12 months. *This excludes all GPU repairs such as YLOD, BLOD etc.
Problem resolved
The following scores out of 5 where given (0 = lowest / 5 = highest)
Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5
Tony Jones's enquiry was :
X Box 360 has the red ring of death according to my son
Tony Jones's comments about your service are :
Excellent service, fingers crossed problem resolved.