MacBook Inspection. Is this the right repair for you?
>You are unsure which repair option to choose (you can email us a description of the fault and we can advise) >You would like a diagnosis before committing to a repair
If your unit has liquid/water damage, the inspection fee will instead be replaced by the liquid/motherboard damage assessment (£29.99). This acts as a non-refundable purchase as the unit will be stripped, go through our ultrasonic cleaner, dried out and have components tested.
The Gamer-Tech Service
>Free DPD delivery >Free DPD collection label. Pack the device yourself and drop off at a DPD pickup shop. Find your nearest shop here >Or DPD can come to your door with a secure box to package the device for you for £14.99 >Turnaround times can vary - please see below for more details >Online tracking to keep you up to date and regular status email updates >Quality repairs from very experienced technicians >90 day warranty for your piece of mind
Delivery policy
DPD collection and deliveries with award winning tracking.
Return policy
Free returns for 7 days after you receive your repaired device to ensure you are happy with the work
Once we receive the MacBook we will test out and diagnose the fault. We will then call you and explain what we have found and the price for repair. If you didn't want us to carry out the repair there is no further charge and we will return the MacBook to you. You only pay for the repair once we have completed the repair and tested it.
The Inspection Fee is deducted from the balance, so you don't pay for an inspection fee AND a repair fee. Just the repair fee.
MacBook Repair Turnaround Times
MacBook turnaround times can vary widely due to the complexities of the repairs. Unlike consoles or phones where there are a small amount of parts that we can keep on stock and therefore offer quick turnaround times, there are thousands of different models of laptops so it is impossible to keep all parts in stock.
Another issue is part supply. Most manufacturers do not sell parts, so we have to source them through 3rd parties. Unfortunately there isn't a one stop shop for all parts so sometimes we have to spend time sourcing them. There are also times when a part is only available from overseas - China and the US being the main options. Shipping from these countries can take a month, sometimes more so would lead to a long turnaround time.
Please be assured that we will keep you up to date on part orders for your laptop, and will let you know if we have to order from abroad. You will always have the option to decline a repair if the wait time is too long for you.
More straight forward repairs will be completed quickly.
If you have a particular concern about the turnaround time, please reach out to us and we will give you a more accurate ETA before you place an order with us. Please have the make and model number of your laptop to hand.
What causes a MacBook battery fault?
Batteries in all devices have a shelf life. We usually see battery issues in devices from around 2 years old onwards. They only have so many charging cycles...
What causes the Macbook or iMac hard drive faults?
Due to the technology of hard drives (HDD) and software they can unfortunately fail. Bad updates can cause issues as can problems with...
Although your repair should last for a very long time, you can ensure it is covered for longer by us by purchasing our extended warranty. We follow the original manufacturers warranty policies...
What causes the MacBook to require a complete OS reinstallation?
Downloading from unofficial sources or opening infected files can cause crashing and system errors on MacBooks. More serious viruses...
What causes MacBook Air LCD damage?
MacBook Air LCDs are generally damaged from drops or objects landing on them and cracking. You may see what looks like ink blotches on the screen. This is where...
What causes the MacBook DC port fault?
The main reason we see MacBook DC port faults coming in are caused by accidental damage. We have found foreign objects inside the port and ports that have...
What causes the MacBook disc drive fault?
The main reason we see MacBooks with drive faults is accidental damage. If a disc isn't inserted perfectly straight it can dislodge the rollers that bring...
What causes liquid or physical motherboard damage?
As you can imagine, the main cause of liquid damaged is an accidental spill, flooding or being caught out in the rain. The liquid can cause a...
What causes MacBook liquid or motherboard damage?
As you can imagine, the main cause of liquid damaged MacBooks is an accidental spill, flooding or being caught out in the rain. The liquid can...
What causes MacBook keyboard faults and damage?
MacBook keyboards are generally damaged from drops, objects landing on them or over-enthusiastic use. Sometimes, an unresponsive keyboard can be due...
MacBook Inspection. Is this the right repair for you?
>You are unsure which repair option to choose (you can email us a description of the fault and we can advise) >You would like a diagnosis before committing to a repair
If your unit has liquid/water damage, the inspection fee will instead be replaced by the liquid/motherboard damage assessment (£29.99). This acts as a non-refundable purchase as the unit will be stripped, go through our ultrasonic cleaner, dried out and have components tested.
The Gamer-Tech Service
>Free DPD delivery >Free DPD collection label. Pack the device yourself and drop off at a DPD pickup shop. Find your nearest shop here >Or DPD can come to your door with a secure box to package the device for you for £14.99 >Turnaround times can vary - please see below for more details >Online tracking to keep you up to date and regular status email updates >Quality repairs from very experienced technicians >90 day warranty for your piece of mind
