Extended Warranty
Although your repair should last for a very long time, you can ensure it is covered for longer by us by purchasing our extended warranty. We follow the original manufacturers warranty policies...
>Lightning port has bent pins inside
>Charging port feels loose and doesn't hold the cable
>Free DPD delivery
>Free DPD collection label. Pack the device yourself and drop off at a DPD pickup shop. Find your nearest shop here
>Or DPD can come to your door with a secure box to package the device for you for £14.99
>Online tracking to keep you up to date and regular status email updates
>Quality repairs from very experienced technicians
>90 day warranty for your piece of mind
Delivery policy
DPD collection and deliveries with award winning tracking.
Return policy
Free returns for 7 days after you receive your repaired device to ensure you are happy with the work
The most common problem that we see is accidental damage. If the charging cable is yanked out it can cause damage to the internal parts of the port.
Dirt and dust can also build up inside the port and cause the contacts to not work as they should.
If the port looks ok but doesn't charge or connect to the computer, we recommend trying a different cable just to rule it out as being at fault.
The first thing we do before any repair is test the iPod touch 5 to confirm the fault. We then open the iPad and proceed to swap the faulty port. If the housing is dented we shall try to straighten it out as much as possible. We then seal the iPod back up and test all functions before sending it down to our test bench where it is tested further prior to being released for dispatch.
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Although your repair should last for a very long time, you can ensure it is covered for longer by us by purchasing our extended warranty. We follow the original manufacturers warranty policies...
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