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£ 64.99 tax incl.
£ 49.99 tax incl.
-£ 15.00
>Xbox accepts discs but doesn't load them
>Xbox displays "Insert Disc" even though there is a disc inside
>Error codes
>Courier Collection available
>3 - 5 working day standard tunraround
>Express Service option for same day repair
>Online tracking to keep you up to date
>High quality parts
The laser diodes in all consoles, not just the Xbox One, deteriorates over time to the point that they no longer read discs. The strength and focus of the laser beam reduces over time.
Sometimes physical damage can happen to the Xbox One laser lens. If the console is moved or knocked while a disc is spinning inside, it can cause it to make contact with the laser lens and damage it. You may also notice a circular scratch on the disc when this happens. It isn't a laser burn as some people have documented online as the laser isn't that strong.
There have also been times where updates have caused issues with lasers too. Googling the error code shown can give more information.
** We always recommend trying a few discs prior to booking this repair in to rule out a damaged disc. If you're having problems with one disc it may be that which is at fault **
The first thing we do before any repair is test the console to confirm the fault. We then proceed to open the console and gain access to the disc drive.
We inspect the mechanism of the disc drive to rule that out as a fault. If all is okay with the drive mechanism we swap the whole laser assembly for a new one.
We reassemble the Xbox at the repair desk and give it an initial test. The Xbox One is passed down to the main testing bench where all consoles are stress tested and all functions checked.
Gamer-Tech are just fantastic
The following scores out of 5 where given (0 = lowest / 5 = highest)
Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5
Andrea Arboritanza's enquiry was :
For the last two months my xbox has been displaying do you own this game. Please insert the disc. As of recent within the last month a lot of my disc based games like Destiny Project Cars F1 2015 etc...will not load only to keep displaying the same message over and over again. I can play games downloaded from the xbox one store with no issues at all just disc based games.Any help would much be appreciated.
Andrea Arboritanza's comments about your service are :
Gamer-Tech are just fantastic. Seriously would recommend them to everyone! I contacted Gamer-tech via the form on the website for a quotation. I was really happy with the quote, gave them a call and had a quick chat. I had two requests, the first was that could DPD call me when they arrive as I have a long drive and the gates are locked. The second was could the repair and return be done by my birthday coming up on March 21st. They told me they would be more than willing to have it back in time for my birthday :) When DPD failed to call me when outside my property, I gave Gamer-tech a call explained what happened and they quickly rectified the situation and because they had been let down by the courier service they would push my Xbox One to priority as good will guesture. I had my xbox delivered to my works head office so I could collect it today being Friday and also pay day ;) My X1 now plays disk games again!!!!! The repair was a success, works like new. Thank you all for going that extra mile. I will be recommending and using your repair services in the near future. Andrea
Really pleased
The following scores out of 5 where given (0 = lowest / 5 = highest)
Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5
Thomas Ireland's enquiry was :
Discs read but unable to play gamesCan play games on HD
Thomas Ireland's comments about your service are :
Helpful advice and prompt repair of my console now working perfect thank`s to these guys Really pleased will use again.
Excellent service
The following scores out of 5 where given (0 = lowest / 5 = highest)
Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5
Ms Sunita Bhalla's enquiry was :
Not reading or playing any type of discs Game or DVD.It does switch on and I can sign into Xbox Live.
Ms Sunita Bhalla's comments about your service are :
Excellent service and repaired my Xbox in under a week. Brilliant !!
Xbox One inspection. Is this the right repair for you? >You're unsure which repair option to choose (you can always email us a description of the fault and we can advise)>You would like a diagnosis before committing to a repair If your unit has liquid/water damage, the inspection fee will instead be replaced by the liquid/motherboard damage...
Xbox One mechanism repair. Is this the right repair for you? >Drive won't take the disk in>Xbox drive makes a grinding noise>Xbox one drive won't eject The Gamer-Tech Service >Courier collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >Quality parts
Xbox One Green Screen Fault. Is this the right repair for you? >Xbox One stuck on green load up screen>Xbox One freezes on boot up>Screen goes from green to black and freezes>Error codes shown on start up The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking
Xbox One GPU and CPU Repair. Is this the right repair for you? >Xbox One beeps but doesn't turn on>Power brick shows flashing orange and white light>Xbox One overheats and shuts down showing ventilation error message The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same...
Xbox One 500GB Hard Drive. Is this the right repair for you? >Xbox One hard drive has bad sectors>All software fixes attempted but hard drive still faulty The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >High quality parts
Xbox One HDMI repair. Is this the right repair for you? >HDMI port looks physically damaged>Pins bent inside>HDMI port is loose The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >High quality parts
Xbox One face plate repair. Is this the right repair for you? >Power or eject buttons dont work>Xbox beeps continuously like the buttons are being pressed The Gamer-Tech Service >Courier collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >Quality parts
Xbox One WiFi or Bluetooth Fault. Is this the right repair for you? >Xbox One won't connect to the internet via WiFi>Controllers or other Bluetooth devices have trouble connecting to the Xbox The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking
Xbox One Broken Fan Repair. Is this the right repair for you? >Xbox One Fan not spinning >Xbox One Fan rattling inside the console The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >High quality parts
Xbox One 1TB Hard Drive. Is this the right repair for you? >Xbox One hard drive has bad sectors>All software fixes attempted but hard drive still faulty The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard tunraround>Express Service option for same day repair>Online tracking to keep you up to date >High quality parts
Liquid/Motherboard damage assessment. Is this the right option for you? >Liquid has been spilt on device>Logic board may have sustained main motherboard damage.>Please read full details below. The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard turnaround>Online tracking to keep you up to date >High quality parts
Console Motherboard Repair. Is this the right repair for you? > Logic board needs component level repair> Cable connector replacement> IC replacements> Logic board track repairs. If your unit has liquid/water damage, the inspection fee will instead be replaced by the liquid/motherboard damage assessment (£29.99). This acts as a non-refundable...
Xbox One Loud Fan Repair. Is this the right repair for you? >Xbox One fans sound like a jet engine The Gamer-Tech Service >Courier Collection available>3 - 5 working day standard turnaround>Local to our repair centre in York? Come in for a same day service - no need to book>Express Service option for same day repair>Online tracking to...
To Book an order to sell your broken or damaged Xbox One Original, click on the logo below to go to our new website, Sell My Broken!Once we receive it, we will conduct our tests and checks as detailed on this page. We will then email you our offer. On acceptance, we will transfer the money to your account within 1 business day. We offer great prices for...
Extend the warranty on your repair* for up to 12 months. *This excludes all GPU repairs such as YLOD, BLOD etc.
Very impressed!
I have just received my Xbox one after the Lazer needed replacing and I was so so happy with the results! All fixed and very fast turnover. I did order the same day service however they went above and beyond to email me every step of the way. I would highly recommend this service and the customer support is exceptional.
5 stars A++++!!
Thanks guys