Extended Warranty
Although your repair should last for a very long time, you can ensure it is covered for longer by us by purchasing our extended warranty. We follow the original manufacturers warranty policies...
>Charging port physically damaged
>iPad Pro doesn't charge
>Free DPD delivery
>Free DPD collection label. Pack the device yourself and drop off at a DPD pickup shop. Find your nearest shop here
>Or DPD can come to your door with a secure box to package the device for you for £14.99
>Online tracking to keep you up to date and regular status email updates
>Quality repairs from very experienced technicians
>90 day warranty for your piece of mind
Delivery policy
DPD collection and deliveries with award winning tracking.
Return policy
Free returns for 7 days after you receive your repaired device to ensure you are happy with the work
The lightning dock connector or charging port as it can be known on the iPad Pro can become damaged whilst plugging in the USB cable. If the plug is damaged, it can bend the pins in the iPad Mini dock connector. Also if the iPad is yanked while is it plugged in, it can damage the connecting pins too.
If the port looks ok, but the device still doesn't charge, it could be something more serious with the logic board and in some cases may not be repairable.
The first thing we do before any repair is test the iPad to confirm the fault. We will then carefully remove the iPad screen. If there is a small crack in the screen it will need to be replaced as we will make it worse by opening the iPad. This is unavoidable as the only way to gain access is by taking the screen off so will be an additional cost.
The charging port of the iPad Pro is soldered to the logic board so we need to carefully remove the old port and resolder the new port back down. It is quite a tricky process but we have the expertise to complete this repair.
Once we have swapped the faulty charging port with a new one we test that it is working. We will then seal the iPad back up and take it to our testing bench where all functions are tested prior to dispatch.
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Although your repair should last for a very long time, you can ensure it is covered for longer by us by purchasing our extended warranty. We follow the original manufacturers warranty policies...
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