Playstation 5 Drive Mechanism Repair

What causes the PS5 drive mechanism fault?

The main reason we see Playstation 5 with drive faults coming in are caused by accidental damage. If a disc isn't inserted perfectly straight it can dislodge the mechanism that bring the disc in and out again. If any pressure is put on the console where the disc drive is, it can cause the housing of the drive to bend preventing discs from being inserted properly. 

We have found that younger members of the family have used the PS5 disc slot as a letterbox. We have found a huge range of objects inside drives from fridge magnets and coins to half eaten jam sandwiches, playing cards etc. This can cause all sorts of issues and sometimes can damage the laser too. 

NOTE  If the disc drive is completely unresponsive, not making a noise at all or not attempting to accept a disc, there may be a problem with the circuit board, which we can help with.

How do we repair the PS5 drive mechanism?

The first thing we do before any repair is test the console to confirm the fault. We clean out any dust as we go. We then proceed to open the PlayStation 5 and gain access to the disc drive. 

We inspect the internal parts, gears and motors to see where the fault lies. Any faulty parts are replaced, the PS5 mechanism is realigned and tested out. We will test the PlayStation a number of times on our testing bench prior to releasing it for dispatch.