>Play/Cue buttons not responding properly
>Pots knobs not registering or working at all
>Buttons or knobs physically broken
>Free DPD delivery
>Free DPD collection label. Pack the device yourself and drop off at a DPD pickup shop. Find your nearest shop here
>Or DPD can come to your door with a secure box to package the device for you for £14.99
>Online tracking to keep you up to date and regular status email updates
>Audio equipment repair turnaround vary depending on the repair - see below for more details
>Quality repairs from very experienced technicians
>90 day warranty for your piece of mind
Delivery policy
DPD collection and deliveries with award winning tracking.
Return policy
Free returns for 7 days after you receive your repaired device to ensure you are happy with the work
Audio equipment repair turnaround times can vary widely due to the complexities of the repairs. Unlike consoles or phones where there are a small amount of parts that we can keep on stock and therefore offer quick turnaround times, there are thousands of different models of laptops so it is impossible to keep all parts in stock.
Another issue is part supply. Most manufacturers do not sell parts, so we have to source them through 3rd parties. Unfortunately there isn't a one stop shop for all parts so sometimes we have to spend time sourcing them. There are also times when a part is only available from overseas - China and the US being the main options. Shipping from these countries can take a month, sometimes more so would lead to a long turnaround time.
Please be assured that we will keep you up to date on part orders for your audio equipment, and will let you know if we have to order from abroad. You will always have the option to decline a repair if the wait time is too long for you.
More straight forward repairs will be completed quickly.
If you have a particular concern about the turnaround time, please reach out to us and we will give you a more accurate ETA before you place an order with us. Please have the make and model number of your equipment to hand.
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>Play/Cue buttons not responding properly
>Pots knobs not registering or working at all
>Buttons or knobs physically broken
>Free DPD delivery
>Free DPD collection label. Pack the device yourself and drop off at a DPD pickup shop. Find your nearest shop here
>Or DPD can come to your door with a secure box to package the device for you for £14.99
>Online tracking to keep you up to date and regular status email updates
>Audio equipment repair turnaround vary depending on the repair - see below for more details
>Quality repairs from very experienced technicians
>90 day warranty for your piece of mind
