Playstation 4 Drive Mechanism Repair View larger

PS4 Playstation 4 Drive Mechanism Repair

New product

PS4 drive mechanism repair. Is this the right repair for you?

>PS4 doesn't eject discs
>PS4 disc drive makes a grinding noise
>PS4 drive is scratching discs

The Gamer-Tech Service

>Courier Collection available
>3 - 5 working day standard tunraround
>Express Service option for same day repair
>Online tracking to keep you up to date 
>High quality parts

More details

Available

£ 49.99 tax incl.

  • Standard Turnaround Time - 3-5 Working Days
  • Express Same Day Repair (+£10)

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More info

What causes the PS4 drive mechanism fault?

The main reason we see Playstation 4 with drive faults coming in are caused by accidental damage. If a disc isn't inserted perfectly straight it can dislodge the rollers that bring the disc in and out again. If any pressure is put on the console where the disc drive is, it can cause the housing of the drive to bend preventing discs from being inserted properly. 

We have found that younger members of the family have used the PS4 disc slot as a letterbox. We have found a huge range of objects inside drives from fridge magnets and coins to half eaten jam sandwiches  playing cards etc. This can cause all sorts of issues and sometimes can damage the laser too (click here for PS4 laser repair)  

Another common fault is where the PS4 drive ejects discs on its own. You may be playing a game and the PS4 beeps and ejects the disc. This can be a problem with the eject sensor and other parts of the drive mechanism. 

NOTE  If the disc drive is completely unresponsive, not making a noise at all or not attempting to accept a disc, the drives logic board may need to be swapped. Please see the details for this repair on the PS4 Disc Drive Logic Board repair page.

How do we repair the PS4 drive mechanism?

The first thing we do before any repair is test the console to confirm the fault. We clean out any dust as we go. We then proceed to open the PS4 and remove the internal PSU. We then have access to the disc drive. 

We inspect the internal parts, gears and motors to see where the fault lies. Any faulty parts are replaced, the PS4 mechanism is realigned and tested out. We will test the PlayStation a number of times on our testing bench prior to releasing it for dispatch. 

Reviews

Grade 
09/11/2016

Good service

Quick and easy repair and delivery

Grade 
03/09/2016

Very Polite Service

Very happy with this service. I had to wait 2 extra working days than stated before recieving my Ps4, however when I called to ask where it was, both times I was answered by very friendly staff and I recieved all the information I needed. The repair was succesful. Highly recommend this company.

Grade 
01/08/2016

Would break to repair from again!

Had issues getting my PS4 repaired from more dubious places. Sent it into Gamer-Tech and they found what appears to be a very simple issue. Now I can go back to buying more affordable games! ( Have you seen the prices on digital?!)

Grade 
03/06/2016

Drive mechanism

Great service they received my console yesterday fixed today n serviced,highly recommend!!!

Grade 
11/05/2016

pleased

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Connor's enquiry was :

when I put a disc in there is a loud spinning noise when the noise ends the console doesnt recognise the disc

Connor's comments about your service are :

very pleased

Grade 
11/05/2016

First class

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Tim Rosling's enquiry was :

New disc drive

Tim Rosling's comments about your service are :

First class service and brilliant price you offer a better service than sony

Grade 
15/01/2016

Great service

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Charles Peach's enquiry was :

Ps4 500gb loud wining noise from console when switched on

Charles Peach's comments about your service are :

Great service so far every thing has been easy hassle free and well priced

Grade 
15/01/2016

I`ll recommend the company to anyone

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 4
Likely to Recommend : 5

Liam Brown's enquiry was :

Disc stuck inside manual screw doesnt work either

Liam Brown's comments about your service are :

The lad called Michael was fantastic great knowledge understanding and helpful. Even had patience with me and a but of messing around top lad deserves a bonus thanks to him I`ll recommend the company to anyone

Grade 
15/12/2015

Ps4 repair for mechanism drive

The staff were really helpful I sent it away and it was repaired after a week and the price was excellent for the repair would definitely use this company again

Grade 
08/10/2015

I`m very happy

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Kevin Gallichan's enquiry was :

Disc drive fault

Kevin Gallichan's comments about your service are :

I`m very happy with the quote of £55 to fix my issue, being that the price includes delivery to you and return to myself. Awaiting confirmation of repair. Will certainly give a five star rating and praise for your services.

Grade 
08/10/2015

Very helpful info

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 0
Likely to Recommend : 5

Chris Crampton's enquiry was :

Disc keeps eject itself even in rest mode or turned off driving me bonkers sony will not honior there warranty because I removed the rubber foot try ejection screw getting worse if u Cound email a quote and details that be super because I work nights many thanks Chris

Chris Crampton's comments about your service are :

Very helpful info unfortunately the problem I got can only be resolved or fixed by Sony which at the minute I got more chance seeing elvis flying a ufo and landing it on the lockness monster head

Grade 
03/07/2015

PS4 working well

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 4
Knowledgeable : 4
Competitive : 5
Likely to Recommend : 5

Andrew Jackson's enquiry was :

Playstation 4 had trouble ejecting disc and tried manually ejecting which made it possible to remove DVD but my son is unsure if there was two put inside by mistake and makes a noise still and sounds like something loose inside. It would play DVD when it was trapped inside.

Andrew Jackson's comments about your service are :

PS4 working well now and very fast collection and once fixed it was delivered back quickly.

Grade 
19/05/2015

Brilliant Service.

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Tony Mullins's enquiry was :

Wont take any disks

Tony Mullins's comments about your service are :

I have already given you details to a local Computer Centre that does not fix Gaming Consoles....they say they are going to be in touch Brilliant Service.

Grade 
14/05/2015

Rhys

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Rhys's enquiry was :

not accepting discs not ejecting discs feels like a disc is stuck in disc drive.

Rhys's comments about your service are :

Really helpful people and the whole process couldn`t have been simpler! Thank you very much

Grade 
30/04/2015

Great quick service

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Omar Storey's enquiry was :

Wont take discs properly and sometimes et stuck. Also power button is not working

Omar Storey's comments about your service are :

Great quick service, ps4 is in new working order

Grade 
10/03/2015

Very happy

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Mcfee's enquiry was :

Disc tray will not accept discs and keeps making a rumbling noise .

Mcfee's comments about your service are :

Very happy with service , resolved very quickly .

Grade 
10/03/2015

Very quick

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 4
Likely to Recommend : 5

Lee Taylor's enquiry was :

Disc drive will not accept discs

Lee Taylor's comments about your service are :

Very quick and the guys i spoke to obviously hokds alot of knowledge in game console repairs havent yet booked in my console but will be booking it in very soon.

Grade 
07/03/2015

I was extremely impressed with Gamer-Tech`s service

The following scores out of 5 where given (0 = lowest / 5 = highest)

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 5
Likely to Recommend : 5

Paula Meredith's enquiry was :

PS4 wont accept disc. It is resistant to a disc being inserted.

Paula Meredith's comments about your service are :

I was extremely impressed with Gamer-Tech`s service. I rang on a Thursday my PS4 was picked up the same day. The next day Gamer-Tech rang to say they and found the problem and had repaired the PS4. It was back with me first thing on the following Monday morning. Should I ever need a repair of this type in the future I wouldn`t hesitate in using Gamer-Tech again. An altogether excellent service. Thank You.

Grade 
23/02/2015

Very good service

Response Time : 5
Helpful : 5
Knowledgeable : 5
Competitive : 4
Likely to Recommend : 5

Antoni Winnik's enquiry was :

The disc drive wont take a disc makes the noise when starts up but unable to put disc in doesnt grab it

Antoni Winnik's comments about your service are :

Very good service didn`t expect it to be fixed and sent back as quick will recommend this and your company to people

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PS4 Playstation 4 Drive Mechanism Repair

PS4 Playstation 4 Drive Mechanism Repair

PS4 drive mechanism repair. Is this the right repair for you?

>PS4 doesn't eject discs
>PS4 disc drive makes a grinding noise
>PS4 drive is scratching discs

The Gamer-Tech Service

>Courier Collection available
>3 - 5 working day standard tunraround
>Express Service option for same day repair
>Online tracking to keep you up to date 
>High quality parts

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