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The most common problem that we see is accidental damage. Heavy items being dropped on to the face of the 2DS LCD can cause cracks.
The first thing we do before any repair is test the 2DS to confirm the fault. There is no way to repair the screen other than replacing it.
We then have to completely strip the console down so we can fit and seal a new screen and test it out. The 2DS then goes to our testing bench where we test all repairs prior to dispatch